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dc.creatorOrtiz Barrios, Miguel Angel
dc.creatorLópez Meza, Pedro
dc.creatorJimenez Delgado, Genett Isabel
dc.date.accessioned2019-01-24T21:39:07Z
dc.date.available2019-01-24T21:39:07Z
dc.date.issued2017
dc.identifier.issn03029743
dc.identifier.urihttp://hdl.handle.net/11323/2211
dc.description.abstractAppointment lead-time is a pivotal parameter in elderly outpatient clinics. In this regard, delayed medical care may represent complications in the elderly population and the development of more severe diseases. However, healthcare managers are not skilled in methods effectively reducing waiting times. Therefore, this paper presents the computer simulation modelling to tackle this problem. In this regard, the real-world system was initially simulated and then, three improvement scenarios were designed and validated operationally and financially. The results evidenced that Scenario 2 was the best choice since it provided a low investment per reduced day and a significant reduction (47.1%) regarding the probability of waiting for more than 8 days per appointment. With this proposal, the quality of medical care in elderly population can be meaningfully increased and decisionmaking process can be effectively supportedspa
dc.language.isoengspa
dc.publisherLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)spa
dc.relation.ispartof10.1007/978-3-319-67585-5_34spa
dc.rightsAtribución – No comercial – Compartir igualspa
dc.subjectAppointment lead-timespa
dc.subjectDiscret event simulation (DES)spa
dc.subjectElderlyspa
dc.subjectHealthcarespa
dc.subjectOutpatient clinicsspa
dc.titleApplying computer simulation modelling to minimizing appointment lead-time in elderly outpatient clinics: a case studyspa
dc.typeConference paperspa
dc.rights.accessrightsinfo:eu-repo/semantics/openAccessspa
dc.type.hasversioninfo:eu-repo/semantics/publishedVersionspa


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