Measuring the quality of management in education. Review article
Artículo de revista
2019
Profesional de la Información
Quality in education
Quality measurement
Critical quality factors
Educational institutions
Evaluation
Audits
Assessment
Quality assurance
Higher education
Students perceptions
Indicators
Criteria
Education centers
Universities
Schools
Student experiences
Education
Literature review
Education management
Review article
Quality measurement
Critical quality factors
Educational institutions
Evaluation
Audits
Assessment
Quality assurance
Higher education
Students perceptions
Indicators
Criteria
Education centers
Universities
Schools
Student experiences
Education
Literature review
Education management
Review article
The objective of this study is to perform a review and contextualize the existing definitions of educational quality from the managerial point of view. We will be presenting also the factors that have been considered to support managerial decision making within educational institutions. Relevant research related to the different models for measuring educational quality and the different factors that affect this quality are discussed. The existing methodological gap of the statistical processes, the theoretical evidences and the number of investigations in every level of education are identified. The results provide a framework for future research and can become the basis for the design and construction of multidimensional models for educational management quality measurement needs of educational institutions. The results evidence also the lack of a single criterion to build the indicators, as well as the fact that there is a strong of subjectivity in the measuring processes.
- Artículos científicos [3120]
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Tamaño: 1.962Mb
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