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A contrast between dematel-anp and anp methods for six sigma project selection: a case study in healthcare industry


Ortiz Barrios, Miguel Angel
Felizzola Jiménez, Heriberto
Isaza, Santiago Nieto

Artículo de revista

2015-09-04

BMC Medical Informatics and Decision Making

14726947

The project selection process is a crucial step for healthcare organizations at the moment of implementing six sigma programs in both administrative and caring processes. However, six-sigma project selection is often defined as a decision making process with interaction and feedback between criteria; so that it is necessary to explore different methods to help healthcare companies to determine the Six-sigma projects that provide the maximum benefits. This paper describes the application of both ANP (Analytic Network process) and DEMATEL (Decision Making trial and evaluation laboratory)-ANP in a public medical centre to establish the most suitable six sigma project and finally, these methods were compared to evaluate their performance in the decision making process.

http://hdl.handle.net/11323/735

  • Artículos científicos [2636]

Descripción: A contrast between DEMATEL-ANP and ANP methods for six sigma project selection.pdf
Título: A contrast between DEMATEL-ANP and ANP methods for six sigma project selection.pdf
Tamaño: 773.7Kb

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